Shipping Policy

Bellamour London (Denbakservices) — UK Delivery Timelines, Free Shipping & Order Tracking | Last Updated: September 29, 2026

At Bellamour London (accessible at www.bellamour-london.com and operated solely by Denbakservices), we are committed to providing reliable, transparent, and efficient shipping for all orders. This Shipping Policy applies exclusively to orders delivered within the United Kingdom. Please review our delivery terms and fulfillment expectations below before completing your purchase.

1. Processing & Estimated UK Delivery Timeframes

Standard shipping within the United Kingdom is completely free (£0.00 GBP) unless a different promotional shipping upgrade is clearly displayed prior to checkout completion.

*Note: Delivery dates are estimates unless we expressly agree to a guaranteed delivery date in writing. Busy shopping periods, public holidays, customs clearance, carrier disruptions, or circumstances outside our reasonable control may cause minor delivery adjustments. Statutory UK delivery rights remain completely unaffected.

2. Postal Carriers & Order Tracking

Postal Carriers: Depending on the UK delivery address, fulfillment location, and logistics availability, orders may be carried by Royal Mail, UPS, DHL, or designated local delivery partners. Carrier selection is automated and generally cannot be modified after an order is placed.

Tracking Your Parcel: When tracking is available, we will send an automated dispatch confirmation email containing a tracking number or link once your order leaves the warehouse. You can also use the "Track My Order" feature on our website to check delivery progress.

3. International Fulfillment & Import Charges

To offer curated fashion collections at competitive prices, products may be dispatched directly from international fulfillment facilities. VAT, customs duties, import charges, and other mandatory requirements will be handled or communicated in accordance with applicable UK law and checkout/shipping information.

4. Delayed, Lost or Incorrect Deliveries

If a parcel appears delayed, lost, incorrectly delivered, or stuck in transit, please contact us as soon as reasonably possible at info@bellamour-london.com.

We recommend contacting us within 7 business days following the expected delivery date so we can open a prompt investigation with the carrier. This requested reporting period does not limit or remove your statutory consumer rights. Appropriate resolutions may include redelivery, replacement, or a refund depending on the investigation outcomes and your legal rights.

5. Address Updates & Return Inquiries

If you need to update your UK delivery address before dispatch, email us immediately before our daily 8:00 PM UK cutoff time. Address changes cannot be guaranteed once an order enters active warehouse processing. If you wish to return a delivered item, please consult our Refund Policy for instructions.